Finance facilitation
Multiple finance pathways for eligible buyers, arranged through your ZYX outlet.
Lenders set rates, fees and eligibility. Ask for the full terms of any finance offer before you sign.
Service you can see, track and trust
Owning an EV should not get harder after delivery. ZYX organises care, parts and support around one accountable process.
Six steps from request to resolution
Trained technicians, standard tools, spare-parts planning, complaint tracking and warranty escalation, organised into one journey.
One contact
Raise a request through your dealer, customer care or a digital channel.
Trackable reference
Every complaint receives a service reference you can follow.
Remote triage
The issue is identified as electrical or mechanical before anyone travels.
Doorstep support
A technician visits where operationally feasible.
Parts escalation
The spare you need is matched to available inventory.
Closure and feedback
The request closes only after a status update and your feedback.
Not only battery and motor. The whole scooter.
A care visit follows a practical mechanical, electrical, safety and appearance checklist, and ends with a written action recommendation.
Power system
- Battery health indication
- Motor response and sound
- Controller response
- Charger and charging point
- Wiring and connectors
- Horn, lights and indicators
Safety and ride
- Handle and steering play
- Brake response
- Tyres, wheels and pressure
- Bearing noise and rotation
- Suspension
- Stand and road-safety check
Finish and smart care
- Wash and body cleaning
- Rubbing and polish
- Body panels and fasteners
- Accessories and leg guard
- Dashboard and display
- GPS/GPRS and Bluetooth devices, where fitted
Scheduled-servicing and membership plan terms and prices are confirmed by your ZYX outlet.
Assurance, written clearly
ZYX support is set out in writing, model by model, with each core system covered separately.
- Lithium battery
- Motor
- Controller
- Throttle and electrical
- Digital dashboard
- Charger
- Chassis and frame
Guarantee and warranty are defined separately in the approved model-wise written policy, including duration, kilometres, covered parts, exclusions and the claim procedure. The final customer booklet and dealer agreement control the exact terms.
Ask for the written terms for your model before you buy.
Kam kharcha. Zyada safar.
Less spending, more travel. Compare daily running costs with your own figures.
- Petrol scooter, per day
- ₹186.7
- Electric scooter, per day
- ₹19.2
Estimated running-cost difference per year
₹61,125
An illustrative estimate from the figures entered, not a guaranteed saving. Actual savings vary by local prices, efficiency, charging losses, riding style and maintenance.
Example figures: petrol ₹105 per litre, 45 km per litre, 3 kWh per 100 km and electricity at ₹8 per kWh.
Service, parts and personalisation in one place
Every recommendation is checked for need, compatibility and fit, and kept on your service record.
- Accessories
- Helmets, guards, covers, mats and add-ons, fitted with the right part and a written quotation.
- Spare parts
- Diagnosis first, then a compatible part recorded on your job sheet.
- Graphics and decals
- Custom identity, decals and styling, placed with artwork you approve.
- Additional lighting
- Visibility and decorative lighting, fitted after an electrical-load and wiring check.
- Smart upgrades
- GPS/GPRS tracking, Bluetooth and other approved devices, offered as optional upgrades.
Customer approval first: price, product category, compatibility, labour charge and warranty impact are written on the quotation or job sheet before installation.
Finance, insurance and incentives
Insurance assistance
Help with policies, renewals and claims.
Accident and damage support remains subject to coverage, exclusions, deductibles, survey and insurer approval.
Government incentives
Your outlet can explain which incentives may apply to you.
Government EV incentives / state benefits, wherever applicable and subject to prevailing eligibility, approval and policy.